Conditions

  1. scope

This website is operated by Vionas GmbH. The use of wiihaa.ch (www.wiihaa.ch) and all legal transactions related to wiihaa.ch (hereinafter referred to as “ wiihaa.ch ”, “ we ” or “ us ”) are subject to these General Terms and Conditions (hereinafter “ GTC” ).

We reserve the right to change these terms and conditions. The version of these General Terms and Conditions valid at the time of ordering is decisive. Customer conditions that conflict with or deviate from these General Terms and Conditions will not be recognized.

  1. Conclusion of contract

2.1 The products and prices published on the wiihaa.ch online shop are considered offers. The contract is considered concluded when the customer is informed by email that the order has been received. Impossibility of delivery or incorrectly stated prices are considered conditions that terminate the contract.

2.2 By completing your order you guarantee that you are at least 18 years old.

  1. Prices

3.1. Prices are shown in Swiss francs (CHF) and include value added tax (VAT) of 7.7%. Depending on the order value, additional shipping costs may apply. The customer will be informed of these additional shipping costs before completing the ordering process.

3.2. The provider reserves the right to change prices at any time. The prices stated in the online shop at the time of ordering are binding.

3.3. The conditions for price reductions and promotional discounts of any kind are displayed in the online shop.

  1. Payment Methods

The following payment methods are available to customers to purchase our products: credit card (Visa, Mastercard, Maestro, American Express and UnionPay), PayPal and TWINT.

  1. Availability and delivery time

We always strive to provide up-to-date availability and delivery times in the online shop. However, all information regarding availability and delivery times is without guarantee and can change at any time.

  1. delivery terms

Shipping takes place exclusively within Switzerland and Liechtenstein. All orders are shipped via Swiss Post. Shipping usually takes three working days (Mon-Fri). For orders on Sundays and public holidays, the delivery time is extended accordingly. The stated delivery times are guidelines. Please note that we cannot guarantee specific delivery times.

  1. Shipping

No shipping costs are charged for delivery within Switzerland and Liechtenstein.

    1. Exchange policy

    If you don't like a wine, it can be exchanged within the consumption period we recommend - provided it has been stored properly. However, the customer must pay for the return transport of the wines themselves.

    1. Warranty

    The warranty period for hidden defects - especially faulty wines - is 6 months from the handover or delivery of the services to be provided by wiihaa.ch.

    1. Liability

    We are only liable to you for damage that was caused intentionally or through gross negligence. We are not liable for damage caused by negligence or damage caused by the negligence of employees or representatives of subcontractors or auxiliary persons.

    1. data protection

    By accepting the terms and conditions, you accept our privacy policy . Upon written request, you can request information about the personal data stored about you or its deletion at any time and free of charge.

    1. Place of jurisdiction & applicable law

    Only substantive Swiss law applies to these General Terms and Conditions. The applicability of the UN Convention on Contracts for the International Sale of Goods is excluded. All disputes arising from or in connection with the contract between the parties, including those regarding its validity, legal effectiveness, modification or termination, will be decided by the competent courts at the registered office of wiihaa.ch. The court at the customer's place of residence, registered office or domicile is also responsible for lawsuits brought by wiihaa.ch and in cases required by law.

    1. Final provisions

    If individual provisions of a purchase agreement concluded with us or of these General Terms and Conditions are wholly or partially ineffective or the agreements contain gaps, this will not affect the validity of the remaining provisions. The fully or partially ineffective provision will be replaced by an effective provision that comes closest to the invalid provision.